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Mystery Shopper

An open platform for consumers to notify good, bad or strange retail service experiences with an objective to build repository of consumer experiences, feedbacks and suggestions which can be used by the retailers to enhance their business practices and improve their consumer's experience. Please give details such as name & location of the retailer, name of the service executive and nature of your experience and your feedback and recommendations for other shoppers are given in your posts.

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Saturday, September 19, 2009

Known Turf: A sad and lengthy saga of communication people who aren't so good at listening

Known Turf: A sad and lengthy saga of communication people who aren't so good at listening
Posted by Ajay Aggarwal at 11:46 PM No comments:
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Ajay Aggarwal
•Over 14 years of association with retail industry on technology, business processes and operational strategies. •Passionate about building consumer centric preactices. •Trainer and auditor for store operations. •Associated with RAI as an academic member. •Strategic adviser to retail & technology SMEs.
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  • ▼  2009 (11)
    • ▼  September (1)
      • Known Turf: A sad and lengthy saga of communicatio...
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